Our “Be Authentic” washed cotton Cap Navy is handcrafted in Spain with 100% cotton. It includes our brand’s signature touch of Premium Vegetable-Tanned leather on the back. The strap allows you to adjust the size of the cap.
MATERIAL
Our 100% organic cotton is produced in the most sustainable way possible. We do not use irrigation, only rainwater. We do not use pesticides of any kind. Our seeds are free of genetic modification and of course, it is a 100% biodegradable product.
SPECIFICATIONS
– Premium vegetable-tanned leather
– Washed cotton fabric
– Hardware in old gold finish
HANDMADE IN SPAIN
– Measurement: Universal
“MADE TO LAST” GUARANTEE
Sick and tired of planned obsolescence, we make our products last, like in the old times. Products based on the best raw materials, and the best artisan hands. If you receive a defective product or encounter damage beyond normal wear and tear, we offer free repairs and/or replacements.
Our “Be Authentic” washed cotton Cap Navy is handcrafted in Spain with 100% cotton. It includes our brand’s signature touch of Premium Vegetable-Tanned leather on the back. The strap allows you to adjust the size of the cap.
Our 100% organic cotton is produced in the most sustainable way possible. We do not use irrigation, only rainwater. We do not use pesticides of any kind. Our seeds are free of genetic modification and of course, it is a 100% biodegradable product.
Sick and tired of planned obsolescence, we make our products to last, like the in the old times. Products based on the best raw materials, and the best artisan hands. If you receive a defective product or encounter damage beyond normal wear and tear, we offer free repairs and/or replacements.
WHAT THEY’RE SAYING
Molnar A.
Just what I was looking for years! Quality in every detail. The leather is smooth and shiny yet makes a durable impression. Will buy again soon!
★★★★★
Forbes Magazine
Authentic products, like they used to be years ago. Made to last and care to detail
★★★★★
Pilar F.
I place the order on Tuesday and the product arrived on Wednesday. Best quality I've ever seen and the customer service just perfect
★★★★★
Molnar A.
Just what I was looking for years! Quality in every detail. The leather is smooth and shiny yet makes a durable impression. Will buy again soon!
★★★★★
Forbes Magazine
Authentic products, like they used to be years ago. Made to last and care to detail
★★★★★
Pilar F.
I place the order on Tuesday and the product arrived on Wednesday. Best quality I've ever seen and the customer service just perfect
We are dedicated to bringing back old good traditions to our days, trying to bring back the authentic way of manufacturing goods Like our grandpas used to, making our products to last a lifetime only using the finest materials in the market and the best artisan hands.
That's why we are confident to offer a repair or replace guarantee in any defect outside of normal use for the life of the product*.
*Life of a product can be variable depending on the materials, use, and purpose of it.
Repairs
If one of your Café product(s) needs to be repaired, please start by writing us to let us know at shop@cafeleathersupply.com. In your email please include your name, order number, and the reason for repair. Final and most important step: attach at least one image of the affected area so that we can determine the best course of treatment. Upon receiving your repair request, we’ll let you know what we can do about it.
Replacements
If your Café product can not be repaired and it is used for its intended purpose, we will gladly replace the item if still in stock. Otherwise, we can offer store credit or a return for the item during the life of the product.
*Café reserves the right to decide if the product has been used properly or not.
Nuestra Garantía
Café fue creada con la ilusión de rescatar la manera tradicional de fabricar productos. Esos mimbres tradicionales que tenían nuestros abuelos, cuando todo iba más lento y los productos se hacían para durar. Cuando solo se confiaba en las mejores manos artesanas y las mejores materials primas del mercado para obtener productos que durasen toda una vida.
Por esto, tenemos la confianza suficiente para ofrecer una garantía de reparación o reemplazo durante la vida útil del producto*, siempre y cuando su uso haya sido el apropiado.
* La vida de útil de un producto puede ser variable dependiendo de los materials, el tipo de uso y su propósito.
Reparaciones
Si alguno de tus producto(s) de Café necesitase algún tipo de reparación, por favor contactanos en shop@cafeleathersupply.com. En tu correo deberás incluir tu nombre, tu número de pedido y la razón para la reparación. Finalmente, y lo más importante, necesitamos que incluyas al menos una foto del area afectada para determinar lo sucedido y su posible reparación. Una vez recibida tu petición, te contestaremos lo antes posible con la posible solución.
Reemplazos
Si alguno de tus producto(s) de Café no pudiera ser reparado, estaremos encantados de reemplazarlo por el uno igual siempre que esté en stock. Si no fuera así, ofreceríamos un vale por el valor del artículo o la devolución del importe siempre y cuando esté dentro de la vida útil del producto y se haya tratado de manera adecuada.
* Café se reserva el derecho a decidir si el producto ha sido utilizado de manera adecuada y su desgaste es natural..
Shippings and Returns
Free Shipping
All orders for in-stock items above the “Free Shipping” minimum order will have the free shipping option. See “Free Shipping minimum order” charthere.
International Shipping
We ship worldwide, to every single country, using as principal partners DHL Express Worldwide and UPS Express. Outside the EU, rates are exclusive of taxes, duties, and customs fees. We are not able to determine import taxes, as they depend on several factors including but not limited to country of shipping destination and product price.
We cannot guarantee delivery time as it depends on how efficient your country’s customs agents are. All international packages are trackable once they are scanned in by the postman.
Orders with any "Café Lab" or "Back Order" items on them require a shipping fee equal to the Standard Shipping of your country. See more
Tracking Number
Please allow us two business days to fulfill and issue you a tracking number (unless you select the “Express Shipping” option(1)). Once you receive your tracking number, you should expect your package within the period described in your selected shipping method. See chart
Please note that while we will issue you a tracking number once we have sent out your package, you may not be able to track your package immediately. You must wait until your package is scanned in by the Postal Service for tracking to activate.
Returns
To start the process, please send an email to our Customer Care Team through shop@cafeleathersupply.com. You can return an item for a full refund or store credit within 30 days of having received it. We will be happy to help you in the process. More on that here.
We want you to be confident and comfortable with any Café Leather item, so please, make sure it fits perfectly. Just keep in mind that anything you return needs to be in re-sellable condition (unworn, unwashed, unaltered, and in its own packaging)
Return shipping is free within some countries(2). Shipping costs will never be refunded, under any circumstance. Chart
Sale items cannot be accepted for a return.
1) The Express Shipping Orders made before 13:00h GMT+1 will be fulfilled the same day. For orders made later, they will be fulfilled the next day. 2) Return shipping is free in the following countries: Spain (except the Canary Islands, Ceuta & Melilla), Portugal, Belgium, France, Germany, Nederlands, and Italy
Envío Gratis
Todos los pedidos por encima del "pedido mínimo para envío gratis", tendrán la opción de envío sin coste alguno. Consulta los pedidos mínimos para envío gratis aquí.
Envíos Internacionales
Enviamos a todos los países del mundo, utilizando como operadores principales DHL Express Worldwide y UPS Express. Para destinos fuera de la UE, los precios no incluyen posibles impuestos, tasas aduaneras, costes de despacho aduanero u otros costes propios del país de destino. No podemos determinar los costes de importación, ya que éstos dependen de varios factores como el país de destino, o el precio del producto.
En cuanto a los tiempos de entrega, tenemos la suerte de contar con los mejores servidores logísticos que funcionan casi como un reloj, pero no nos es posible asegurarlos ya que depende de la eficiencia de los agentes de aduanas de su país. Todos los paquetes internacionales tienen un número de seguimiento una vez que son escaneados por el operador logístico
Los pedidos que contengan algún producto de “Café Lab” o algún “Back Order”, requerirán un coste de envío extra equivalente al envío estándar de tu país.
Tracking Number
Please allow us two business days to fulfill and issue you a tracking number (unless you select the “Express Shipping” option(1)). Once you receive your tracking number, you should expect your package within the period described in your selected shipping method. See chart
Please note that while we will issue you a tracking number once we have sent out your package, you may not be able to track your package immediately. You must wait until your package is scanned in by the Postal Service for tracking to activate.
Returns
To start the process, please send an email to our Customer Care Team through shop@cafeleathersupply.com. You can return an item for a full refund or store credit within 30 days of having received it. We will be happy to help you in the process.
More on that here.
We want you to be confident and comfortable with any Café Leather item, so please, make sure it fits perfectly. Just keep in mind that anything you return needs to be in re-sellable condition (unworn, unwashed, unaltered, and in its own packaging)
Return shipping is free within some countries(2). Shipping costs will never be refunded, under any circumstance. Chart
Sale items cannot be accepted for a return.
1) The Express Shipping Orders made before 13:00h GMT+1 will be fulfilled the same day. For orders made later, they will be fulfilled the next day. 2) Return shipping is free in the following countries: Spain (except the Canary Islands, Ceuta & Melilla), Portugal, Belgium, France, Germany, Nederlands, and Italy
personalization
If you like to have your products personalized or you want to make special a gift, we have the perfect solution: Monogramming. With our solid brass hot stamping machine, we can stamp your initials, your favorite number, or any letter/icon that you will like to have on your product. Check our monogramming video, you will like it.
*Please allow us 2-4 extra days to complete a personalization order. Custom and personalized items cannot be returned. Customization on driving gloves is made exclusively on the left glove.
