Café Club
The Café Club is how we reward you for shopping with us. Any time you make a purchase, you’ll get 5% credit back in your account. You can use your credit whenever you please. If you refer a bud and they spend $100 or more, we’ll throw $20 of credit in your account and they’ll get 20% off their first purchase. Win-win!
Anyone can join! If you do not already have an account, you can register here. Once you are registered, sign in to your account and you will automatically earn Café Club credit on your orders.
Great news! You earn 5% back in Café Club credit for every dollar you spend. Points acquired from any purchase will be available to use 60 days from the date you make your purchase. Please make sure you're signed in to your account to view and redeem your points.
Make sure you are logged into your account. Your point balance is on every page on the left side of the top bar. You can also navigate here to sign in and view your balance.
Offer a friend 20% off their first purchase and earn $20 in Café Club credit when they place and order and spend over $100. You win, he/she wins and we got a new customer, perfect plan.
We are lucky to have a community of loyal patrons, and we're thrilled to introduce a new way for you to benefit from your support. Welcome to The Café Club, our loyalty program designed with you in mind. Here's what you need to know:
Membership is complimentary! Simply create an account on the Café Leather website, and you'll automatically become a member of The Café Club. Enjoy earning 5% back in store credit or Café Club points for every dollar spent at Café Leather.
Your earned credit becomes redeemable 60 days post-purchase to accommodate any returns or exchanges processing time.
Redeem your credit at your convenience, in any amount, by adjusting the slider bar during checkout.
For quick conversions, remember that 100 points equate to $1.
If you prefer expedited checkout options like ShopPay, generating a rewards code is necessary for credit redemption. Here's how:
Stay tuned for exciting program enhancements as we continually add new perks. We're as excited as you are!
Membership is complimentary! Simply create an account on the Café Leather website, and you'll automatically become a member of The Café Club. Enjoy earning 5% back in store credit or Café Club points for every dollar spent at Café Leather.
Your earned credit becomes redeemable 60 days post-purchase to accommodate any returns or exchanges processing time.
Redeem your credit at your convenience, in any amount, by adjusting the slider bar during checkout.
For quick conversions, remember that 100 points equate to $1.
If you prefer expedited checkout options like ShopPay, generating a rewards code is necessary for credit redemption. Here's how:
- Access the account tab by clicking on the messages button, then select account.
- Navigate to "The Café Club" from the account menu.
- Choose the desired credit amount for redemption.
- Copy and paste the generated code into the coupon section during expedited checkout.
- Please note that only one code can be used per checkout.
Stay tuned for exciting program enhancements as we continually add new perks. We're as excited as you are!
Your pending credit will become canceled and will be removed from your account.
No. Go ahead and earn as many as you can!
Account info
You can change your password by clicking the “Reset Your Password” link below the sign in form, or give us a shout at shop@cafeleathersupply.com and we can do it for you.
If you are unable to reset your password, check that you have an account with Café Leather. If you need a new account you can do this by registering for a new account with your email address. If you already have an account, you’ll get a message notifying you that your email address is already associated with an account. If it’s not, you’ll get an email confirming your new account.
If you are unable to reset your password, check that you have an account with Café Leather. If you need a new account you can do this by registering for a new account with your email address. If you already have an account, you’ll get a message notifying you that your email address is already associated with an account. If it’s not, you’ll get an email confirming your new account.
When placing your first order, you'll be sent an email inviting you to create your online account. Simply follow the steps to assign a password to your email address and your account will be set up. That's where you can store shipping and billing information for a more expedient checkout, as well as size preferences, email preferences, view your Café Club credit balance, and more!
If you can't sign-in to your account but you think you've created one, chances are, you haven't! Let us know and we'll send you an account invitation or you can register for an account here. You can also reach us on live chat or at shop@cafeleathersupply.com 9:30-14:30 and 15:30-19:00 CET, workdays.
If you can't sign-in to your account but you think you've created one, chances are, you haven't! Let us know and we'll send you an account invitation or you can register for an account here. You can also reach us on live chat or at shop@cafeleathersupply.com 9:30-14:30 and 15:30-19:00 CET, workdays.
ONo, it just means that you are subscribed to the daily news from our store.
General
We have two different stock statuses of items: In-Stock items are available for immediate shipment (typically ships in 1 business day) and Workshop items are available for pre-order (ships at a later date specified on the product page). Either way you choose to purchase, your credit card will be charged upon checkout, not when the product is shipped or delivered.
So easily! We offer support on work days, 9:30-14:30 and 15:30 - 19:00 CET. You can talk to one of us on live chat or send us an email at shop@cafeleathersupply.com. We reply to emails within 24 hours.
ONo, it just means that you are subscribed to the daily news from our store.
In order to receive the points you must create an account before making the purchase. Otherwise you will not receive the points. If you have made a purchase without a Café account and would like to store your points, please contact sales@cafeleathersupply.com.
Orders
We know that when you place an order online, we all like to have it delivered as soon as possible. Our turnaround time for completing an order and issuing a tracking number is two business days (unless you select the "Express Shipping" option, which in this case would take less than 1 business day). Once you receive your tracking number, you should expect your package within the timeframe described in your selected shipping method.
You'll receive an email once your order has shipped containing your tracking link.Sometimes emails land in the spam folder so please make sure to check it. In case you don't receive the email please contact the Customer Support team shop@cafeleathersupply.com and they will assist you.
Tracking numbers are usually updated with courier companies every 24-48 hours; however, additional delays may be experienced while your order is in transit.
In the first instance, check your tracking to understand if your order has been held up by the courier due to issues such as an incorrect address or Customs Fees.
If your tracking hasn't been updated in a few days, your order should still be on the way to you. However, if your tracking hasn't been updated in 2+ working days please get in touch with our Customer Support team shop@cafeleathersupply.com who will be able to assist you.
In the first instance, check your tracking to understand if your order has been held up by the courier due to issues such as an incorrect address or Customs Fees.
If your tracking hasn't been updated in a few days, your order should still be on the way to you. However, if your tracking hasn't been updated in 2+ working days please get in touch with our Customer Support team shop@cafeleathersupply.com who will be able to assist you.
Our team will keep you updated on the status of your order. Please ensure we have your correct contact information on file so that you can stay up to date on your order status.
When you place a pre-order with CAFÉ_Lab, you are committing to a purchase that will be delivered in approximately 1-2 months, time may vary due to the artisanal manufacturing process. We will send you notifications as we progress through the manufacturing and fulfillment process, and of course, you will receive your shiny new pre-ordered product as soon as it is ready.
We hope that this article has been helpful in understanding pre-ordered products on Café. Remember, you can always contact us at shop@cafeleathersupply.com with any additional questions.
We hope that this article has been helpful in understanding pre-ordered products on Café. Remember, you can always contact us at shop@cafeleathersupply.com with any additional questions.
If you'd like to make a change - such as request a different size, adjust your shipping address, or cancel your order - please reach out to us on live chat or at shop@cafeleathersupply.com. We'll get the change implemented and confirm it for you within 24 hours. Please note that changes can only be applied to orders that have not been shipped.
Backorders occur when a product is out of stock but waiting to receive new units from our artisans. In the event that a product is in backorder, customers can still purchase the item, but delivery may take additional time.
Backorder turnaround length depends on many factors, including demand, supply, cycle inventory, or manufacturing inventory problems. Normally, the estimated delivery time can take between 2-6 weeks.
International Orders
We provide shipping to locations outside the domestic European Union through UPS or International Post. Delivery times are not guaranteed and rely on the efficiency of your country's customs agents. Tracking becomes available for all international packages once they are scanned by the carrier.
Please be aware that transit rates are based on the distance and weight of your shipped items. These rates do not cover taxes or duties, and Café is not responsible for any duties or local/country-specific import taxes associated with international orders. Additionally, customs delays may impact the delivery of international shipments.
Please be aware that transit rates are based on the distance and weight of your shipped items. These rates do not cover taxes or duties, and Café is not responsible for any duties or local/country-specific import taxes associated with international orders. Additionally, customs delays may impact the delivery of international shipments.
You are responsible for any customs duties and taxes associated with your order. We are not able to determine import taxes, as they depend on a number of factors including but not limited to the country of shipping destination and product price.
At Café Leather we accept credit card payments (Visa, Mastercard, Amex...), PayPal, Amazon Pay, Apple Pay, Google Pay, Bancontact, Sofort, Giropay, iDeal and Klarna*. To ensure the security of your purchase, we process all transactions through a secure server and request your CVV code.
Yes, we accept deferred payments. If you want to enjoy your product now but pay in easy installments, you can do it thanks to our agreements with Klarna and PayPal.
Klarna is a financed payment service that allows you to place an order and pay for it later in 3 or 4 installments.
Klarna is available in the following countries:
United States, Germany, Netherlands, Belgium, Spain, France, Italy, Austria and Portugal.
*Klarna pay in 3: only available in Spain, Italy, France, Portugal and the United States.
If you return an item you paid for with Klarna, we will not be able to amend your Klarna invoice. Instead, you can contact Klarna directly to see if they can pause any payments while your return is processed.
Late fees may apply, and if you do not pay on time, Klarna may refer any debt to a debt collection agency to collect on Klarna's behalf. For more information, visit Klarna.
Klarna is available in the following countries:
United States, Germany, Netherlands, Belgium, Spain, France, Italy, Austria and Portugal.
*Klarna pay in 3: only available in Spain, Italy, France, Portugal and the United States.
If you return an item you paid for with Klarna, we will not be able to amend your Klarna invoice. Instead, you can contact Klarna directly to see if they can pause any payments while your return is processed.
Late fees may apply, and if you do not pay on time, Klarna may refer any debt to a debt collection agency to collect on Klarna's behalf. For more information, visit Klarna.
Gift cards purchased online are emailed to the recipient and are ready to use within minutes.
To redeem your gift card, copy and paste the unique code you received in your gift card email into the discount code box at checkout.
To redeem your gift card, copy and paste the unique code you received in your gift card email into the discount code box at checkout.
Still haven't chosen the perfect gift? Give the gift of your choice with a CAFÉ gift card, which will be delivered to the lucky recipient within minutes.
Fortunately, our gift cards don't expire!
No - The amount you spend will simply be deducted from your gift card credit. You can use the remaining balance on a new order you place with us.
Yes, you can split the payment partly by gift card and partly by credit/debit card in the same order. The total available balance of the gift card will be deducted from your order total and you can then pay the remaining amount using the other payment method you have chosen.
No - The amount you spend will simply be deducted from your gift card credit. You can use the remaining balance on a new order you place with us.
We cannot process gift cards once the purchase has been made, and we cannot cancel the order once it has been shipped. Fortunately, the gift card does not expire and can be used on a future order.
Of course you can! If you have a discount code/coupon, there is a coupon section in the checkout process where you can apply your codes. We allow one discount code per order, unless otherwise noted. You can apply your code during checkout in the text field that says "Coupon Code" or "Discount Code" right in your order summary, on the first page of the checkout process.
Remember that the code does not apply to discounted products, Pre-orders or Backorders unless otherwise specified. If you still have any doubts, write us a message to shop@cafeleathersupply.com and we will be happy to help you.
Remember that the code does not apply to discounted products, Pre-orders or Backorders unless otherwise specified. If you still have any doubts, write us a message to shop@cafeleathersupply.com and we will be happy to help you.
If you want to keep up to date with all the news, collaborations, offers, and benefit from a 15% discount on your first purchase, subscribe to our Newsletter and you will receive a personal discount code of 15% to use on your first order at CAFÉ.
Please note that the discount does not apply to discounted products, Pre-orders, Backorders and may not apply during discount campaigns. If you make your first purchase during a discount campaign that excludes the welcome discount, you will be able to apply it to your next order.
Please note that the discount does not apply to discounted products, Pre-orders, Backorders and may not apply during discount campaigns. If you make your first purchase during a discount campaign that excludes the welcome discount, you will be able to apply it to your next order.
All special launches and promotions will be announced through our social networks or through our newsletter. If you want to be the first to know about exclusive launches, products and collaborations, be sure to subscribe to our Newsletter and follow us on our social networks.
If you do not want to miss any launches and promotions, go and subscribe to our newsletter here.
If you do not want to miss any launches and promotions, go and subscribe to our newsletter here.
We know that when you place an order online, we all like to have it delivered as soon as possible. Our turnaround time for completing an order and issuing a tracking number is two business days (unless you select the "Express Shipping" option, which in this case would take less than 1 business day). Once you receive your tracking number, you should expect your package within the timeframe described in your selected shipping method.
Orders with any customized items will take 3 to 5 more working days to be prepared, except for "Express Delivery" orders, which will take only 1 more working day.
Express Delivery orders placed before 13:00h GMT+1 will be shipped the same day. Orders placed later will be shipped the next business day. Please note that although we will do our best to deliver your order on time, delivery times are estimates and in high demand seasons there may be delays by logistics operators. Please note that deliveries are made on working days.
Express Delivery orders placed before 13:00h GMT+1 will be shipped the same day. Orders placed later will be shipped the next business day. Please note that although we will do our best to deliver your order on time, delivery times are estimates and in high demand seasons there may be delays by logistics operators. Please note that deliveries are made on working days.
You will receive an email once your order has been shipped with the title "Your order is ready to be shipped", which contains the tracking link.
Tracking numbers are usually updated with courier companies every 24-48 hours, however, additional delays may occur while your order is in transit.
If you see any anomalies, please do not hesitate to contact us at shop@cafeleathersupply.com.
Tracking numbers are usually updated with courier companies every 24-48 hours, however, additional delays may occur while your order is in transit.
If you see any anomalies, please do not hesitate to contact us at shop@cafeleathersupply.com.
You can opt for Express Shipping simply choose one of these options during checkout. Kindly note that your order will be shipped using your chosen method after the necessary 1-2 business days of processing time required to prepare your order.
All orders for in-stock items above the minimum order for "Free Shipping" will have the option of free shipping. Please refer to the attached chart in the "Shipping Costs" section.
*Free Christmas Express Shipping: Only applies to orders above the minimum required for each country.
To which countries do you ship products? We ship worldwide, using UPS Express as our main partner. Outside the EU, rates do not include duties, taxes, customs fees, customs clearance costs or any other charges applicable to international shipping.
We are unable to determine import taxes as they depend on a number of factors including, but not limited to, the destination country of shipment and the price of the product.
*Free Christmas Express Shipping: Only applies to orders above the minimum required for each country.
To which countries do you ship products? We ship worldwide, using UPS Express as our main partner. Outside the EU, rates do not include duties, taxes, customs fees, customs clearance costs or any other charges applicable to international shipping.
We are unable to determine import taxes as they depend on a number of factors including, but not limited to, the destination country of shipment and the price of the product.
We cannot guarantee delivery time but we can guarantee a very approximate range. All international packages are traceable once scanned by the logistics server. Please check the estimated delivery times in the chart under "Shipping costs".
Europe 1: Austria, Belgium, France, Germany, Italy, Ireland, Monaco*, Netherlands, Andorra.
Europe 2: United Kingdom, Slovakia*, Slovenia*, Czech Republic, Finland, Greece, Sweden, Hungary, Denmark, Bulgaria, Croatia, Poland, Estonia, Romania, Latvia, Lithuania, Luxembourg.
Europe 3: Switzerland, Norway, Liechtenstein.
North America: United States, Canada.
World 1: Australia, China, Hong Kong SAR of China, Israel, Japan, Kuwait, Mexico, Morocco, New Zealand, Qatar, San Marino, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, Tunisia, Malaysia, United Arab Emirates, United Arab Emirates.
World 2: If your country does not appear in any of the above groups, it is part of group W2.
* Canary Islands, Ceuta and Melilla: Minimum order for Free Shipping is 100€. Access Point 7,50€ (3/5 days), Standard Shipping 9,90€ (5/7 days), Express Shipping not available.
** Monaco: Access Point not available
*** Slovakia and Slovenia: Access Point not available.
You do not have to pay customs fees if you buy in the EU. Outside the EU, rates do not include duties, taxes, customs fees, customs clearance costs or any other charges applicable to international shipping.
We are unable to determine import taxes, as they depend on a number of factors including, but not limited to, the shipping destination country and the price of the product.
If for any reason you decide to refuse to pay customs duties, your package will be returned to Café Leather. The costs associated with this return will be borne by the customer.
We are unable to determine import taxes, as they depend on a number of factors including, but not limited to, the shipping destination country and the price of the product.
If for any reason you decide to refuse to pay customs duties, your package will be returned to Café Leather. The costs associated with this return will be borne by the customer.
Returns
At Café Leather, we are committed to providing our customers with the highest quality products and services. If for any reason you are not completely satisfied with your purchase, you may exchange or return any product within 30 days of delivery. Once the return has been initiated, you have 10 days to return the product(s). After that time, the item(s) cannot be refunded.
Although customers have 30 days to make exchanges and returns, we strongly recommend that customers from outside the European Union return within the first 22 days to avoid customs charges. This is because no customs charges apply when a return arrives in the country of origin before 30 days. It is important to note that for our customers outside the European Union, returns may be subject to brokerage fees that must be covered by the customer.
Remember that shipping costs cannot be refunded and that items purchased on www.cafeleather.com cannot be returned or exchanged in any physical store.
*Remember that personalized products cannot be exchanged or returned.
Although customers have 30 days to make exchanges and returns, we strongly recommend that customers from outside the European Union return within the first 22 days to avoid customs charges. This is because no customs charges apply when a return arrives in the country of origin before 30 days. It is important to note that for our customers outside the European Union, returns may be subject to brokerage fees that must be covered by the customer.
Remember that shipping costs cannot be refunded and that items purchased on www.cafeleather.com cannot be returned or exchanged in any physical store.
*Remember that personalized products cannot be exchanged or returned.
When returning an item, make sure it is in its original condition, as you received it (unused, unwashed, unaltered, with tags and in its original packaging). If the product does not meet the conditions described above we will not be able to process your return and will have to ask you to cover the return shipping costs incurred.
Shipping costs will not be refunded under any circumstances.
Please remember that before returning any item you must contact us at shop@cafeleathersupply.com.
Shipping costs will not be refunded under any circumstances.
Please remember that before returning any item you must contact us at shop@cafeleathersupply.com.
Return shipping costs are free of charge for customers in Spain (except Canary Islands, Ceuta and Melilla), Portugal, Austria, Belgium, France, Germany, Italy and the Netherlands. For customers from other countries, all costs associated with returns and exchanges must be covered by the customer, including customs costs.
*It is important to note that items in SALE (with discount other than by code or pre-order or backorder), will not have free returns for any country.
*It is important to note that items in SALE (with discount other than by code or pre-order or backorder), will not have free returns for any country.
If you've recently requested a refund, you're probably wondering when you can expect to receive it. In most cases, refunds are processed and credited to your bank account within three to six business days. During busy periods, refunds may take a few days longer. However, the team will inform you when they receive your product and keep you updated on how the refund is progressing.
Exchanges
We're confident this won't happen, but in any case, don't worry. Exchanges can be made for different sizes, colors or products, allowing you to return unwanted items as part of the exchange process. If you would like to make an exchange, please write to us at
Make sure that the product you wish to exchange is in perfect condition, without marks of use, with its labels and original packaging. Otherwise, we will not be able to make the exchange and we will ask you to assume the return shipping costs.
Remember that you have 30 days from the day you received your order to request an exchange and that there can only be one exchange or return per order.
If you want to make an exchange, remember to contact us first through shop@cafeleathersupply.com, we will be happy to help you in the process.
Remember that you have 30 days from the day you received your order to request an exchange and that there can only be one exchange or return per order.
If you want to make an exchange, remember to contact us first through shop@cafeleathersupply.com, we will be happy to help you in the process.
We make exchanges worldwide, but they are only free of charge in the following countries:
•Germany, Austria, Italy, France, Belgium, Netherlands, Spain and Portugal.
For all other countries, we offer you the option of a prepaid label or shipping through the postal operator of your choice. Please note that in countries outside the European Union, all associated costs must be covered by the customer. To avoid possible additional customs costs, we recommend sending the return package within 20 days after the order is shipped from our warehouse.
•Germany, Austria, Italy, France, Belgium, Netherlands, Spain and Portugal.
For all other countries, we offer you the option of a prepaid label or shipping through the postal operator of your choice. Please note that in countries outside the European Union, all associated costs must be covered by the customer. To avoid possible additional customs costs, we recommend sending the return package within 20 days after the order is shipped from our warehouse.
On discounted items, the customer must bear all costs associated with exchanges*, both shipping and return.
*Applicable to all countries
*Applicable to all countries
Unfortunately, customized products cannot be returned or exchanged as they can not be re-sold.
If you opt for an exchange, we try to immediately reserve the item(s) in stock, but it is possible that the requested item(s) may no longer be available. If this is the case, we will let you know and place your item(s) on Backorder (not applicable for Last Call products). If you do not wish to wait for the unavailable product, let us know and you will be refunded for the item(s).
Gloves
To find the perfect size Gloves, you will need to accurately measure your hand circumference. To do this, you’ll need to use a soft measuring tape rather than a rigid one, since this will give you the most accurate circumference of your hand. Place the measuring tape around your internal hand circumference, and write down the size, for this will be the size to look for in our sizing chart below.
Once your size is ready, you can use our size chart to help you find your Gloves size. Check the chart below, and use your size measurement to find the closest equivalent in our sizing chart.
As our gloves are made with the finest quality leather, the leather will stretch and adapt to your hand with the pass of the time. If your size is between 2 sizes, we recommend you to get the smaller one. Even the first days fit a bit tight, it will adapt and feels better and better wiithh the pass of the time.
However, if you have any doubts about your size, our team is more than happy to help. You can call us, send us an email to shop@cafeleathersupply.com or chat with us on our website here.
However, if you have any doubts about your size, our team is more than happy to help. You can call us, send us an email to shop@cafeleathersupply.com or chat with us on our website here.
If you’re considering purchasing gloves made of Elkskin you’ll need to familiarize yourself with the glove size chart. Gloves made of Elkskin provide dependable protection and solid grip. It’s important to take into account the smaller fit when selecting the right size for you. To ensure a proper fit, we recommend you choose one size up from your normal glove size.
Watch Straps
Finding your perfect straps is pretty simple. You just need to know this measurements:
Measurement A is the most important measurement when determining which size of strap is suitable for your watch. To find the right size for your watch model, you should find the measurement A from your watch. Please take a look to the picture below.
Measurement B is the width of the leather strap. The exact width of your watch strap can be seen in the second table below.
The key measurement when it comes to finding the perfect size watch strap is measure A.
Measurement A is the most important measurement when determining which size of strap is suitable for your watch. To find the right size for your watch model, you should find the measurement A from your watch. Please take a look to the picture below.
Measurement B is the width of the leather strap. The exact width of your watch strap can be seen in the second table below.
The key measurement when it comes to finding the perfect size watch strap is measure A.
How to Care for Your Leather Product
A well-maintained leather ages beautifully. Years can go by, but the product just get better and better. If you want to keep that beautiful patina, please keep this in mind:
Necessary Products
- Towel
- Soft cloth
- Water (preferably distilled)
- Horsehair brush
- Leather conditioner / leather wax
Leather is a luxurious material that can add a touch of opulence to any piece of clothing or furniture. However, proper care is required to keep leather items looking like new. To help you out, here are the steps you'll need to take to properly care for your leather.
First remove dirt with a damp cloth. Work the cloth in a slow circular motion to gently remove dirt and debris. After that, you’ll have to wait until it’s completely dry before moving on to further steps.
Apply conditioner on the cloth and spread it with circular movements. The circular motions will help to evenly disperse the conditioner and protect the material. After this you should wait again for the leather to get dried.
With a horsehair brush, waxed and maintained, apply the product with circular and constant movements. Make sure to work the product in evenly for a consistent look. After this, use a clean cloth to remove excess wax and then proceed to rub it onto the leather to add a final shine.
Once this process is complete, your leather should recover its original shine. It will look more lustrous and will be ready to show off.
Leather can take some time to take care of, but that effort and time you spend will help maintain its beauty. With the proper care, your leather items will remain looking their best for years.
Leather can take some time to take care of, but that effort and time you spend will help maintain its beauty. With the proper care, your leather items will remain looking their best for years.
Leather is a luxurious material used to create a variety of essential and stylish items, such as wallets, watch bands, jackets and much more. To make your leather products last as long as possible and keep them looking like new, here are a few helpful tips on how to care for your leather products correctly.
Do not Exposure for a long period to the sun
Sun is not bad for leather, but an excessive exposure can dry the wallet and crack the leather. To maintain the natural color and texture of your leather product, store it in a cool, dry place, away from direct sunlight.
Handle Water Properly
Though leather is sturdy, water can damage your product. If your leather object gets wet, the best choice is to let it dry in an aired place to avoid cracks and problems with pigmentation. Please do not dry fast with any heater or similar.
Steer Clear of Perfumes and Cleaning Products
It is also not a good idea to use perfumes on your leather products. Some of the chemicals that carry certain scents can cause damage to the leather. Cleaning products can also affect this material. The reason is simple: greater exposure to this type of chemical components can alter the intensity of the colour and even shape and stiffness.
Use the Proper Care Products
We can find a wide range of creams and perfect items for the care of our leather. Tanner Beeswax is a perfect cream for the hydration and nourishment of tanned leather. It is a 100% organic product made from beeswax and ecological essential oils. Beeswax along with other items such as cocoa butter or jojoba oil, are ideal for the maintenance of a leather wallet. The key to the success of these care measures is in the natural origin of its ingredients. Leather milk products are another good product for cleaning leather tools. Its goal is to clean, condition and protect the leather, to give it a shine like the first day. It is a natural procedure that can replace the damp cloth and neutral soap mentioned before.
Do not Exposure for a long period to the sun
Sun is not bad for leather, but an excessive exposure can dry the wallet and crack the leather. To maintain the natural color and texture of your leather product, store it in a cool, dry place, away from direct sunlight.
Handle Water Properly
Though leather is sturdy, water can damage your product. If your leather object gets wet, the best choice is to let it dry in an aired place to avoid cracks and problems with pigmentation. Please do not dry fast with any heater or similar.
Steer Clear of Perfumes and Cleaning Products
It is also not a good idea to use perfumes on your leather products. Some of the chemicals that carry certain scents can cause damage to the leather. Cleaning products can also affect this material. The reason is simple: greater exposure to this type of chemical components can alter the intensity of the colour and even shape and stiffness.
Use the Proper Care Products
We can find a wide range of creams and perfect items for the care of our leather. Tanner Beeswax is a perfect cream for the hydration and nourishment of tanned leather. It is a 100% organic product made from beeswax and ecological essential oils. Beeswax along with other items such as cocoa butter or jojoba oil, are ideal for the maintenance of a leather wallet. The key to the success of these care measures is in the natural origin of its ingredients. Leather milk products are another good product for cleaning leather tools. Its goal is to clean, condition and protect the leather, to give it a shine like the first day. It is a natural procedure that can replace the damp cloth and neutral soap mentioned before.
Accidents happen and many times you cannot avoid a spot on the leather. Moisture, ink and grease are some of the most important dangers for our leather products. Knowing how to clean your leather products can make sure that your wallet, purse, shoes etc. can be enjoyed for a long time. Read our advice to find out how to remove the stains and live a stress free life with your leather items.
Moisture Spots
Moisture spots are the easiest to remove. To do this, use a damp cloth and neutral soap, being careful not to leave any soap residues at the end of the process. Make sure to spot test a small area first to check that the item can handle the soap solution.
Grease Spots
Grease is hard to remove. In this situation, the ideal is to put ground chalk on the stain for a few minutes. Then use a damp cloth and neutral soap to remove the chalk residue. If the stain still persists you may need to seek out a professional to assist in removing the spot.
Conclusion
With these measures and tricks, you can be sure that your wallet will stand the pass of time and honour the titles of Willy Nelson and Run-DMC albums: “Tougher than leather”.
Moisture Spots
Moisture spots are the easiest to remove. To do this, use a damp cloth and neutral soap, being careful not to leave any soap residues at the end of the process. Make sure to spot test a small area first to check that the item can handle the soap solution.
Grease Spots
Grease is hard to remove. In this situation, the ideal is to put ground chalk on the stain for a few minutes. Then use a damp cloth and neutral soap to remove the chalk residue. If the stain still persists you may need to seek out a professional to assist in removing the spot.
Conclusion
With these measures and tricks, you can be sure that your wallet will stand the pass of time and honour the titles of Willy Nelson and Run-DMC albums: “Tougher than leather”.
Clothing
In Café we are committed with the environment, that's why all our garments are made with a sustainable process and vegetable dyes. Please make sure to wash your garments this way:
Wash at 30º or less with delicate soaps.
It is important to follow the indications so that there are no inconveniences in the washing of the garments.
Wash at 30º or less with delicate soaps.
- No dry clean
- Cool iron on reverse
- Always wash separately first or with similar colors
- After a couple of washes, wash with similar colors
It is important to follow the indications so that there are no inconveniences in the washing of the garments.
To best determine fit, we advise comparing our garment’s measurements to a similar garment you already own. You can also refer to the measuring guide below to help you best determine your size.
Size Chart
Measure 2.5 cm down from the armpit.
LENGTH
Measure from the top collar to the bottom edge.
SLEEVE
Measure from the shoulder seam to the bottom hem.
NECK
Measure the overall circumference.
SHOULDERS
Measure shoulder to shoulder from seam.
Café-Lab represents our unique crowdfunding approach for launching new products. Customers have the opportunity to pre-fund upcoming releases, and in return, we express our gratitude with an attractive discount. It's just one of the distinctive features that set us apart.
We design new items. You finance them with a special 20% discount and help us bring new Specialty products to life. In this way, we help the planet by manufacturing more limited stocks and reducing waste. Finally, we manufacture the products and ship them to you when they're ready. It's a win-win situation.
We design new items. You finance them with a special 20% discount and help us bring new Specialty products to life. In this way, we help the planet by manufacturing more limited stocks and reducing waste. Finally, we manufacture the products and ship them to you when they're ready. It's a win-win situation.
Sure thing! Just a heads up, you won't be able to grab it at the pre-sale price, and there's a chance it might sell out.
Our designers put in a lot of effort to bring you the best product, but the final decision is up to you. If a product doesn't reach 100% funding, we'll contact you to discuss whether we'll still proceed with the product or provide a refund, channeling our efforts into something even more exciting.
The funding campaign for a Café-Lab collection kicks off at the start of the month and wraps up on the final day of the same month.
We design new products and release them at Café_Lab for crowdfunding. Customers then have 4 weeks to pre-order the products and help us to fund them. Products that reach their funding goal are manufactured and delivered.
When we introduce a new product in Café-Lab, it's open for pre-order/funding at a discounted rate for a month. This approach allows us to assess the product's popularity and determine the production quantity. Collecting orders in advance also contributes to financing the production process.
After the one-month funding period, we temporarily close orders to commence garment production. During this phase, the product won't be available for purchase. However, Café-Lab garments will be re-opened for orders, albeit at regular prices, approximately 8-10 weeks after the funding period concludes, once they have arrived at our facility.
After the one-month funding period, we temporarily close orders to commence garment production. During this phase, the product won't be available for purchase. However, Café-Lab garments will be re-opened for orders, albeit at regular prices, approximately 8-10 weeks after the funding period concludes, once they have arrived at our facility.
Café Club
El Café Club es mucho más que un club. Café club es nuestra manera de agradecer vuestra confianza y recompensarlos cada compra con 5% en créditos para futuras compras. Y no solo eso, sino que será tu espacio dentro de Café. Un espacio donde poder comprobar tus últimos pedidos, tus créditos, tus datos personales, y hasta tu propio programa de referidos.
Si aún no eres miembro de Café Club, pincha aquí y subscríbete ahora.
Si tienes alguna pregunta ponte en contacto con el equipo, estaremos encantados de resolverte cualquier duda.
Si aún no eres miembro de Café Club, pincha aquí y subscríbete ahora.
Si tienes alguna pregunta ponte en contacto con el equipo, estaremos encantados de resolverte cualquier duda.
Muy sencillo. Por cada euro que gastes, recuperarás un 5% en créditos para futuras compras. Estos créditos estarán disponibles a partir de 15 días desde tu compra, y aparecerán en tu apartado de Café_Club.
También puedes obtener créditos de muchas otras formas como bien te explicamos en Café Club, desde seguirnos en nuestras redes sociales, hasta hacer reviews y muchos más.
Si aún no eres miembro de Café Club, pincha aquí y subscríbete ahora.
Si tienes alguna pregunta ponte en contacto con el equipo, estaremos encantados de resolverte cualquier duda.
También puedes obtener créditos de muchas otras formas como bien te explicamos en Café Club, desde seguirnos en nuestras redes sociales, hasta hacer reviews y muchos más.
Si aún no eres miembro de Café Club, pincha aquí y subscríbete ahora.
Si tienes alguna pregunta ponte en contacto con el equipo, estaremos encantados de resolverte cualquier duda.
Seguro que has escuchado hablar del “boca a boca” o del “boca-oreja”, pues es básicamente eso. Si nos ayudas a dar a conocer la marca, le damos a tu conocido/a un 20% de descuento de bienvenida, y a ti te damos 20€ en crédito para futuras compras (pedido mínimo de 100€). Tú ganas, él/ella gana y nosotros tenemos un nuevo cliente.
Plan perfecto.
Plan perfecto.
Los créditos se utilizan como si fueran cupones de descuento. En tu apartado de Café Club, podrás encontrar cómo generar tus créditos hasta la fecha.
Una vez generado el cupón, podrás canjearlo en el checkout.
Una vez generado el cupón, podrás canjearlo en el checkout.
Cualquiera puede unirse. Si aún no tiene una cuenta, puedes registrarte aquí. Una vez registrado, accede a tu cuenta y obten automáticamente crédito por tus pedidos.
Su crédito pendiente se cancelará y se eliminará de su cuenta.
No! Puedes conseguir tantos créditos como quieras!
Asegúrate de haber iniciado sesión en su cuenta. Tu saldo de puntos se encuentra en todas las páginas, a la izquierda de la barra superior.
Inicia sesión aquí para ver tu saldo.
Inicia sesión aquí para ver tu saldo.
Información de la cuenta
Puedes cambiar tu contraseña haciendo clic en el enlace "Restablece tu contraseña" que aparece debajo del formulario de registro, o envíanos un mensaje a shop@cafeleathersupply.com y lo haremos por ti.
Si no puedes restablecer tu contraseña, comprueba que tienes una cuenta en Café Leather. Si necesitas una cuenta nueva, puedes hacerlo registrándote con tu dirección de correo electrónico. Si ya tienes una cuenta, recibirás un mensaje notificándote que tu dirección de correo electrónico ya está asociada a una cuenta. Si no lo está, recibirá un correo electrónico confirmando su nueva cuenta.
Si no puedes restablecer tu contraseña, comprueba que tienes una cuenta en Café Leather. Si necesitas una cuenta nueva, puedes hacerlo registrándote con tu dirección de correo electrónico. Si ya tienes una cuenta, recibirás un mensaje notificándote que tu dirección de correo electrónico ya está asociada a una cuenta. Si no lo está, recibirá un correo electrónico confirmando su nueva cuenta.
Cuando realice su primer pedido, recibirá un correo electrónico invitándole a crear su cuenta en línea. Sólo tiene que seguir los pasos para asignar una contraseña a su dirección de correo electrónico y su cuenta quedará configurada. Ahí es donde podrá guardar la información de envío y facturación para agilizar el proceso de compra, así como sus preferencias de talla y correo electrónico, ver su saldo en el Café Club y mucho más.
Si no puede acceder a su cuenta pero cree que la ha creado, lo más probable es que no sea así. Háganoslo saber y le enviaremos una invitación o puede registrarse aquí. También puede ponerse en contacto con nosotros a través del chat en directo o en shop@cafeleathersupply.com de 9:30 a 14:30 y de 15:30 a 19:00 CET, días laborables.
Si no puede acceder a su cuenta pero cree que la ha creado, lo más probable es que no sea así. Háganoslo saber y le enviaremos una invitación o puede registrarse aquí. También puede ponerse en contacto con nosotros a través del chat en directo o en shop@cafeleathersupply.com de 9:30 a 14:30 y de 15:30 a 19:00 CET, días laborables.
General
Tenemos tres tipos de estado en los productos de Café: En STOCK; en BACKORDER; y en PRE-ORDER.
Los artículos en stock están disponibles para envío inmediato (normalmente se envían en 1 día laborable). Los artículos y los artículos de taller están disponibles para pedido anticipado (se envían en una fecha posterior especificada en la página del producto). Independientemente de la forma de compra que elija, el cargo se realizará en su tarjeta de crédito en el momento de la compra, no cuando se envíe o entregue el producto.
Los artículos en stock están disponibles para envío inmediato (normalmente se envían en 1 día laborable). Los artículos y los artículos de taller están disponibles para pedido anticipado (se envían en una fecha posterior especificada en la página del producto). Independientemente de la forma de compra que elija, el cargo se realizará en su tarjeta de crédito en el momento de la compra, no cuando se envíe o entregue el producto.
Muy fácil. Ofrecemos asistencia los días laborables, de 9:30 a 14:30 y de 15:30 a 19:00 CET. Puedes hablar con nosotros en el chat en directo o enviarnos un correo electrónico a shop@cafeleathersupply.com. Respondemos normalmente en menos 24 horas, pero si en alguna ocasión tardamos un poco más, no pasará en ningún caso de 48h.
No, subscribirte a la newsletter no implica estar registrado en Café Club. Si recibirás todas las novedades, ofertas, colaboraciones, etc, pero si quieres registrarte en Café Club tendrás que dejar tus datos aquí.
Para recibir los puntos debes crear una cuenta antes de realizar la compra. De lo contrario, no recibirá los puntos.
Si has realizado una compra sin tener una cuenta en Café y deseas almacenar tus puntos, pónte en contacto con sales@cafeleathersupply.com.
Si has realizado una compra sin tener una cuenta en Café y deseas almacenar tus puntos, pónte en contacto con sales@cafeleathersupply.com.
ESTADO DEL PEDIDO
Una vez que tu pedido ha sido enviado, recibirás un correo electrónico titulado "Tu pedido está listo para ser enviado", que contiene el enlace de seguimiento.
A veces los correos electrónicos llegan a spam, así que asegúrate de comprobarlo. En caso de que no recibas el correo electrónico puedes escribirnos a shop@cafeleathersupply.com.
A veces los correos electrónicos llegan a spam, así que asegúrate de comprobarlo. En caso de que no recibas el correo electrónico puedes escribirnos a shop@cafeleathersupply.com.
Los números de seguimiento suelen actualizarse cada 24-48 horas. Comprueba el número de seguimiento para saber si tu pedido ha sido retenido por la empresa de mensajería debido a problemas como una dirección incorrecta o gastos de aduana.
Si el seguimiento no se ha actualizado en unos días, el pedido debería estar en camino. Sin embargo, si el seguimiento no se ha actualizado en más de 2 días laborables, pónte en contacto con nuestro equipo de atención al cliente shop@cafeleathersupply.com. Ellos te ayudarán a resolver cualquier incidencia.
Si el seguimiento no se ha actualizado en unos días, el pedido debería estar en camino. Sin embargo, si el seguimiento no se ha actualizado en más de 2 días laborables, pónte en contacto con nuestro equipo de atención al cliente shop@cafeleathersupply.com. Ellos te ayudarán a resolver cualquier incidencia.
Si deseas realizar un cambio; solicitar una talla diferente, ajustar tu dirección de envío o cancelar tu pedido; por favor, ponte en contacto con nosotros a través del chat o escribiendo a shop@cafeleathersupply.com. Implementaremos el cambio y te lo confirmaremos en un plazo de 24 horas. Ten en cuenta que los cambios solo se pueden aplicar a pedidos que no hayan salido de nuestras instalaciones.
Puede optar por el envío urgente simplemente eligiendo una de estas opciones durante el proceso de pago. Tenga en cuenta que tu pedido se enviará utilizando el método elegido después de los 1-2 días laborables necesarios para preparar tu pedido.
Los Backorders ocurren cuando un producto está agotado pero estamos a la espera de recibir nuevas unidades por parte de nuestros artesanos. En el caso de que un producto esté en Backorder, los clientes seguirán pudiendo comprar el artículo (con un descuento por Backorder), pero la entrega puede demorarse entre 2 y 6 semanas aproximadamente.
La duración depende de muchos factores. El tiempo estimado de entrega es de 2-6 semanas. En el caso de que algún producto tenga algún contratiempo en su fabricación, el cliente será informado tan pronto lo sepamos.
Nuestro equipo te mantendrá informado del estado de tu pedido. Es posible que recibas un correo electrónico cuando tengamos actualizaciones de estado de tu pedido. Por favor, asegúrate de que tenemos tu información de contacto correcta en el pedido para que podamos contactarte.
Diseñamos nuevos productos y los lanzamos en Café_Lab para crowdfunding. Luego, tienes 4 semanas para reservar los productos y ayudarnos a financiarlos. Los productos que alcanzan su objetivo de financiación se fabrican y entregan.
Cuando haces un pedido en Pre-Order en nuestra plataforma de crowdfunding de CAFÉ_Lab, realizas la compra de un artículo que aún no se ha producido y que se entregará en aproximadamente 6-8 semanas. El tiempo puede variar debido al proceso de fabricación artesanal, pero te enviaremos notificaciones con cualquier tipo de cambio o contratiempo.
Si aún tienes dudas acerca de Café_Lab y los Pre-Orders, recuerda que siempre puedes ponerte en contacto con nosotros a través de shop@cafeleathersupply.com, por teléfono o en nuestro chat. Estaremos encantados de ayudarte.
Si aún tienes dudas acerca de Café_Lab y los Pre-Orders, recuerda que siempre puedes ponerte en contacto con nosotros a través de shop@cafeleathersupply.com, por teléfono o en nuestro chat. Estaremos encantados de ayudarte.
Pedidos internacionales
Realizamos envíos a lugares fuera de la Unión Europea a través de UPS o Correos Internacionales. Los plazos de entrega no están garantizados y dependen de la eficacia de los agentes de aduanas de su país. El seguimiento está disponible para todos los paquetes internacionales una vez que son escaneados por el transportista.
Ten en cuenta que las tarifas de tránsito se basan en la distancia y el peso de los artículos enviados. Estas tarifas no incluyen impuestos ni aranceles, y Café no se hace responsable de ningún arancel o impuesto de importación local/específico del país asociado a pedidos internacionales. Además, los retrasos aduaneros pueden afectar a la entrega de los envíos internacionales.
Ten en cuenta que las tarifas de tránsito se basan en la distancia y el peso de los artículos enviados. Estas tarifas no incluyen impuestos ni aranceles, y Café no se hace responsable de ningún arancel o impuesto de importación local/específico del país asociado a pedidos internacionales. Además, los retrasos aduaneros pueden afectar a la entrega de los envíos internacionales.
Café no se hace responsable de ningún arancel o impuesto de importación local/específico del país asociado a pedidos internacionales. No podemos determinar los impuestos de importación, ya que dependen de una serie de factores que incluyen, entre otros, el país de destino del envío y el precio del producto.
At Café Leather we accept credit card payments (Visa, Mastercard, Amex...), PayPal, Amazon Pay, Apple Pay, Google Pay, Bancontact, Sofort, Giropay, iDeal and Klarna*. To ensure the security of your purchase, we process all transactions through a secure server and request your CVV code.
Yes, we accept deferred payments. If you want to enjoy your product now but pay in easy installments, you can do it thanks to our agreements with Klarna and PayPal.
Klarna is a financed payment service that allows you to place an order and pay for it later in 3 or 4 installments.
Klarna is available in the following countries:
United States, Germany, Netherlands, Belgium, Spain, France, Italy, Austria and Portugal.
*Klarna pay in 3: only available in Spain, Italy, France, Portugal and the United States.
If you return an item you paid for with Klarna, we will not be able to amend your Klarna invoice. Instead, you can contact Klarna directly to see if they can pause any payments while your return is processed.
Late fees may apply, and if you do not pay on time, Klarna may refer any debt to a debt collection agency to collect on Klarna's behalf. For more information, visit Klarna.
Klarna is available in the following countries:
United States, Germany, Netherlands, Belgium, Spain, France, Italy, Austria and Portugal.
*Klarna pay in 3: only available in Spain, Italy, France, Portugal and the United States.
If you return an item you paid for with Klarna, we will not be able to amend your Klarna invoice. Instead, you can contact Klarna directly to see if they can pause any payments while your return is processed.
Late fees may apply, and if you do not pay on time, Klarna may refer any debt to a debt collection agency to collect on Klarna's behalf. For more information, visit Klarna.
Gift cards purchased online are emailed to the recipient and are ready to use within minutes.
To redeem your gift card, copy and paste the unique code you received in your gift card email into the discount code box at checkout.
To redeem your gift card, copy and paste the unique code you received in your gift card email into the discount code box at checkout.
Still haven't chosen the perfect gift? Give the gift of your choice with a CAFÉ gift card, which will be delivered to the lucky recipient within minutes.
Fortunately, our gift cards don't expire!
No - The amount you spend will simply be deducted from your gift card credit. You can use the remaining balance on a new order you place with us.
Yes, you can split the payment partly by gift card and partly by credit/debit card in the same order. The total available balance of the gift card will be deducted from your order total and you can then pay the remaining amount using the other payment method you have chosen.
No - The amount you spend will simply be deducted from your gift card credit. You can use the remaining balance on a new order you place with us.
We cannot process gift cards once the purchase has been made, and we cannot cancel the order once it has been shipped. Fortunately, the gift card does not expire and can be used on a future order.
Of course you can! If you have a discount code/coupon, there is a coupon section in the checkout process where you can apply your codes. We allow one discount code per order, unless otherwise noted. You can apply your code during checkout in the text field that says "Coupon Code" or "Discount Code" right in your order summary, on the first page of the checkout process.
Remember that the code does not apply to discounted products, Pre-orders or Backorders unless otherwise specified. If you still have any doubts, write us a message to shop@cafeleathersupply.com and we will be happy to help you.
Remember that the code does not apply to discounted products, Pre-orders or Backorders unless otherwise specified. If you still have any doubts, write us a message to shop@cafeleathersupply.com and we will be happy to help you.
If you want to keep up to date with all the news, collaborations, offers, and benefit from a 15% discount on your first purchase, subscribe to our Newsletter and you will receive a personal discount code of 15% to use on your first order at CAFÉ.
Please note that the discount does not apply to discounted products, Pre-orders, Backorders and may not apply during discount campaigns. If you make your first purchase during a discount campaign that excludes the welcome discount, you will be able to apply it to your next order.
Please note that the discount does not apply to discounted products, Pre-orders, Backorders and may not apply during discount campaigns. If you make your first purchase during a discount campaign that excludes the welcome discount, you will be able to apply it to your next order.
All special launches and promotions will be announced through our social networks or through our newsletter. If you want to be the first to know about exclusive launches, products and collaborations, be sure to subscribe to our Newsletter and follow us on our social networks.
If you do not want to miss any launches and promotions, go and subscribe to our newsletter here.
If you do not want to miss any launches and promotions, go and subscribe to our newsletter here.
We know that when you place an order online, we all like to have it delivered as soon as possible. Our turnaround time for completing an order and issuing a tracking number is two business days (unless you select the "Express Shipping" option, which in this case would take less than 1 business day). Once you receive your tracking number, you should expect your package within the timeframe described in your selected shipping method.
Orders with any customized items will take 3 to 5 more working days to be prepared, except for "Express Delivery" orders, which will take only 1 more working day.
Express Delivery orders placed before 13:00h GMT+1 will be shipped the same day. Orders placed later will be shipped the next business day. Please note that although we will do our best to deliver your order on time, delivery times are estimates and in high demand seasons there may be delays by logistics operators. Please note that deliveries are made on working days.
Express Delivery orders placed before 13:00h GMT+1 will be shipped the same day. Orders placed later will be shipped the next business day. Please note that although we will do our best to deliver your order on time, delivery times are estimates and in high demand seasons there may be delays by logistics operators. Please note that deliveries are made on working days.
You will receive an email once your order has been shipped with the title "Your order is ready to be shipped", which contains the tracking link.
Tracking numbers are usually updated with courier companies every 24-48 hours, however, additional delays may occur while your order is in transit.
If you see any anomalies, please do not hesitate to contact us at shop@cafeleathersupply.com.
Tracking numbers are usually updated with courier companies every 24-48 hours, however, additional delays may occur while your order is in transit.
If you see any anomalies, please do not hesitate to contact us at shop@cafeleathersupply.com.
You can opt for Express Shipping simply choose one of these options during checkout. Kindly note that your order will be shipped using your chosen method after the necessary 1-2 business days of processing time required to prepare your order.
All orders for in-stock items above the minimum order for "Free Shipping" will have the option of free shipping. Please refer to the attached chart in the "Shipping Costs" section.
*Free Christmas Express Shipping: Only applies to orders above the minimum required for each country.
To which countries do you ship products? We ship worldwide, using UPS Express as our main partner. Outside the EU, rates do not include duties, taxes, customs fees, customs clearance costs or any other charges applicable to international shipping.
We are unable to determine import taxes as they depend on a number of factors including, but not limited to, the destination country of shipment and the price of the product.
*Free Christmas Express Shipping: Only applies to orders above the minimum required for each country.
To which countries do you ship products? We ship worldwide, using UPS Express as our main partner. Outside the EU, rates do not include duties, taxes, customs fees, customs clearance costs or any other charges applicable to international shipping.
We are unable to determine import taxes as they depend on a number of factors including, but not limited to, the destination country of shipment and the price of the product.
We cannot guarantee delivery time but we can guarantee a very approximate range. All international packages are traceable once scanned by the logistics server. Please check the estimated delivery times in the chart under "Shipping costs".
Europe 1: Austria, Belgium, France, Germany, Italy, Ireland, Monaco*, Netherlands, Andorra.
Europe 2: United Kingdom, Slovakia*, Slovenia*, Czech Republic, Finland, Greece, Sweden, Hungary, Denmark, Bulgaria, Croatia, Poland, Estonia, Romania, Latvia, Lithuania, Luxembourg.
Europe 3: Switzerland, Norway, Liechtenstein.
North America: United States, Canada.
World 1: Australia, China, Hong Kong SAR of China, Israel, Japan, Kuwait, Mexico, Morocco, New Zealand, Qatar, San Marino, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, Tunisia, Malaysia, United Arab Emirates, United Arab Emirates.
World 2: If your country does not appear in any of the above groups, it is part of group W2.
* Canary Islands, Ceuta and Melilla: Minimum order for Free Shipping is 100€. Access Point 7,50€ (3/5 days), Standard Shipping 9,90€ (5/7 days), Express Shipping not available.
** Monaco: Access Point not available
*** Slovakia and Slovenia: Access Point not available.
You do not have to pay customs fees if you buy in the EU. Outside the EU, rates do not include duties, taxes, customs fees, customs clearance costs or any other charges applicable to international shipping.
We are unable to determine import taxes, as they depend on a number of factors including, but not limited to, the shipping destination country and the price of the product.
If for any reason you decide to refuse to pay customs duties, your package will be returned to Café Leather. The costs associated with this return will be borne by the customer.
We are unable to determine import taxes, as they depend on a number of factors including, but not limited to, the shipping destination country and the price of the product.
If for any reason you decide to refuse to pay customs duties, your package will be returned to Café Leather. The costs associated with this return will be borne by the customer.
Devoluciones
En Café Leather, estamos comprometidos a proporcionar a nuestros clientes productos y servicios de la más alta calidad. Si por cualquier razón no estás completamente satisfecho con tu compra, puedes cambiar o devolver cualquier producto dentro de los 30 días a partir de la entrega del producto. Una vez iniciada la devolución, tienes 10 días para enviar el/los productos. Pasado ese tiempo, no podrá realizarse el reembolso del artículo/s.
Recuerda que los gastos de envío no se puede reembolsar y que los artículos comprados en www.cafeleather.com no pueden ser devueltos o cambiados en ninguna tienda física.
*Recuerda que los productos personalizados no se pueden cambiar ni devolver.
Recuerda que los gastos de envío no se puede reembolsar y que los artículos comprados en www.cafeleather.com no pueden ser devueltos o cambiados en ninguna tienda física.
*Recuerda que los productos personalizados no se pueden cambiar ni devolver.
Al devolver un artículo, asegúrate de que está en su estado original, tal y como lo recibiste (sin usar, sin lavar, sin alterar, con las etiquetas y en su propio embalaje original). Si el producto no cumple las condiciones anteriormente descritas no podremos procesar tu devolución y tendremos que pedirte que cubras los gastos de devolución ocasionados.
Los gastos de envío no se reembolsarán bajo ninguna circunstancia.
Recuerda que antes de devolver cualquier artículo deberás ponerte en contacto con nosotros a través de shop@cafeleathersupply.com.
Los gastos de envío no se reembolsarán bajo ninguna circunstancia.
Recuerda que antes de devolver cualquier artículo deberás ponerte en contacto con nosotros a través de shop@cafeleathersupply.com.
Los gastos de devolución son gratuitos para los clientes de España (excepto Canarias, Ceuta y Melilla), Portugal, Austria, Bélgica, Francia, Alemania, Italia y Países Bajos. Para los clientes de otros países, todos los costes asociados a las devoluciones y cambios deberán ser cubiertos por el cliente, incluidos los costes aduaneros.
*Es importante tener en cuenta que los artículos en SALE (con descuento que no sea mediante código o pre-order o backorder), no tendrán devoluciones gratuitas para ningún país.
*Es importante tener en cuenta que los artículos en SALE (con descuento que no sea mediante código o pre-order o backorder), no tendrán devoluciones gratuitas para ningún país.
Si has solicitado recientemente un reembolso, probablemente te estés preguntando cuándo puedes esperar a recibirlo.
En la mayoría de los casos, los reembolsos se procesan y se abonan en su cuenta bancaria en un plazo de tres a seis días laborables. En épocas de mucha actividad, los reembolsos pueden tardar unos días más. No obstante, el equipo te informará cuando reciba tu producto y te mantendrá al corriente de cómo avanza la devolución.
En la mayoría de los casos, los reembolsos se procesan y se abonan en su cuenta bancaria en un plazo de tres a seis días laborables. En épocas de mucha actividad, los reembolsos pueden tardar unos días más. No obstante, el equipo te informará cuando reciba tu producto y te mantendrá al corriente de cómo avanza la devolución.
Cambios
Confiamos que esto no va a pasar, pero en cualquier caso, no te preocupes.
Se pueden realizar cambios por tallas, colores o productos diferentes, lo que te permite devolver los artículos no deseados como parte del proceso de cambio. Si deseas realizar un cambio, por favor escríbenos.
Asegúrate de que el producto que deseas cambiar está en perfecto estado, sin marcas de uso, con sus etiquetas y embalaje original. En caso contrario, no podremos realizar el cambio y te pediremos que asumas los gastos de envío de la devolución.
Recuerda que tienes 30 días desde que recibiste tu pedido para solicitar un cambio y que sólo puede haber un cambio o devolución por pedido.
Si quieres hacer un cambio, recuerda ponerte antes en contacto con nosotros a través de shop@cafeleathersupply.com , estaremos encantados de ayudarte en el proceso.
Hacemos cambios en todo el mundo, pero solo son gratuitos en los siguientes países:
- Alemania, Austria, Italia, Francia, Bélgica, Holanda, España y Portugal
Si optas por un cambio, intentamos reservar inmediatamente el/los artículo(s) en stock, pero es posible que el/los artículo(s) solicitado(s) ya no esté(n) disponible(s).
Si este es el caso, te lo haremos saber y pondremos tu(s) artículo(s) en Backorder (no aplicable para productos Last Call). Si no deseas esperar por el producto que no está disponible, háznoslo saber y se te reembolsará el importe del artículo.
Si este es el caso, te lo haremos saber y pondremos tu(s) artículo(s) en Backorder (no aplicable para productos Last Call). Si no deseas esperar por el producto que no está disponible, háznoslo saber y se te reembolsará el importe del artículo.
En los artículos rebajados, el cliente debe correr con todos los gastos asociados a los cambios*, tanto de envío como retorno.
*Aplicable a todos los países
*Aplicable a todos los países
Lamentablemente los productos personalizados no pueden devolverse ni cambiarse ya que no podrían volver a venderse.
Gloves
To find the perfect size Gloves, you will need to accurately measure your hand circumference. To do this, you’ll need to use a soft measuring tape rather than a rigid one, since this will give you the most accurate circumference of your hand. Place the measuring tape around your internal hand circumference, and write down the size, for this will be the size to look for in our sizing chart below.
Once your size is ready, you can use our size chart to help you find your Gloves size. Check the chart below, and use your size measurement to find the closest equivalent in our sizing chart.
As our gloves are made with the finest quality leather, the leather will stretch and adapt to your hand with the pass of the time. If your size is between 2 sizes, we recommend you to get the smaller one. Even the first days fit a bit tight, it will adapt and feels better and better wiithh the pass of the time.
However, if you have any doubts about your size, our team is more than happy to help. You can call us, send us an email to shop@cafeleathersupply.com or chat with us on our website here.
However, if you have any doubts about your size, our team is more than happy to help. You can call us, send us an email to shop@cafeleathersupply.com or chat with us on our website here.
If you’re considering purchasing gloves made of Elkskin you’ll need to familiarize yourself with the glove size chart. Gloves made of Elkskin provide dependable protection and solid grip. It’s important to take into account the smaller fit when selecting the right size for you. To ensure a proper fit, we recommend you choose one size up from your normal glove size.
Watch Straps
Finding your perfect straps is pretty simple. You just need to know this measurements:
Measurement A is the most important measurement when determining which size of strap is suitable for your watch. To find the right size for your watch model, you should find the measurement A from your watch. Please take a look to the picture below.
Measurement B is the width of the leather strap. The exact width of your watch strap can be seen in the second table below.
The key measurement when it comes to finding the perfect size watch strap is measure A.
Measurement A is the most important measurement when determining which size of strap is suitable for your watch. To find the right size for your watch model, you should find the measurement A from your watch. Please take a look to the picture below.
Measurement B is the width of the leather strap. The exact width of your watch strap can be seen in the second table below.
The key measurement when it comes to finding the perfect size watch strap is measure A.
How to Care for Your Leather Product
A well-maintained leather ages beautifully. Years can go by, but the product just get better and better. If you want to keep that beautiful patina, please keep this in mind:
Necessary Products
- Towel
- Soft cloth
- Water (preferably distilled)
- Horsehair brush
- Leather conditioner / leather wax
Leather is a luxurious material that can add a touch of opulence to any piece of clothing or furniture. However, proper care is required to keep leather items looking like new. To help you out, here are the steps you'll need to take to properly care for your leather.
First remove dirt with a damp cloth. Work the cloth in a slow circular motion to gently remove dirt and debris. After that, you’ll have to wait until it’s completely dry before moving on to further steps.
Apply conditioner on the cloth and spread it with circular movements. The circular motions will help to evenly disperse the conditioner and protect the material. After this you should wait again for the leather to get dried.
With a horsehair brush, waxed and maintained, apply the product with circular and constant movements. Make sure to work the product in evenly for a consistent look. After this, use a clean cloth to remove excess wax and then proceed to rub it onto the leather to add a final shine.
Once this process is complete, your leather should recover its original shine. It will look more lustrous and will be ready to show off.
Leather can take some time to take care of, but that effort and time you spend will help maintain its beauty. With the proper care, your leather items will remain looking their best for years.
Leather can take some time to take care of, but that effort and time you spend will help maintain its beauty. With the proper care, your leather items will remain looking their best for years.
Leather is a luxurious material used to create a variety of essential and stylish items, such as wallets, watch bands, jackets and much more. To make your leather products last as long as possible and keep them looking like new, here are a few helpful tips on how to care for your leather products correctly.
Do not Exposure for a long period to the sun
Sun is not bad for leather, but an excessive exposure can dry the wallet and crack the leather. To maintain the natural color and texture of your leather product, store it in a cool, dry place, away from direct sunlight.
Handle Water Properly
Though leather is sturdy, water can damage your product. If your leather object gets wet, the best choice is to let it dry in an aired place to avoid cracks and problems with pigmentation. Please do not dry fast with any heater or similar.
Steer Clear of Perfumes and Cleaning Products
It is also not a good idea to use perfumes on your leather products. Some of the chemicals that carry certain scents can cause damage to the leather. Cleaning products can also affect this material. The reason is simple: greater exposure to this type of chemical components can alter the intensity of the colour and even shape and stiffness.
Use the Proper Care Products
We can find a wide range of creams and perfect items for the care of our leather. Tanner Beeswax is a perfect cream for the hydration and nourishment of tanned leather. It is a 100% organic product made from beeswax and ecological essential oils. Beeswax along with other items such as cocoa butter or jojoba oil, are ideal for the maintenance of a leather wallet. The key to the success of these care measures is in the natural origin of its ingredients. Leather milk products are another good product for cleaning leather tools. Its goal is to clean, condition and protect the leather, to give it a shine like the first day. It is a natural procedure that can replace the damp cloth and neutral soap mentioned before.
Do not Exposure for a long period to the sun
Sun is not bad for leather, but an excessive exposure can dry the wallet and crack the leather. To maintain the natural color and texture of your leather product, store it in a cool, dry place, away from direct sunlight.
Handle Water Properly
Though leather is sturdy, water can damage your product. If your leather object gets wet, the best choice is to let it dry in an aired place to avoid cracks and problems with pigmentation. Please do not dry fast with any heater or similar.
Steer Clear of Perfumes and Cleaning Products
It is also not a good idea to use perfumes on your leather products. Some of the chemicals that carry certain scents can cause damage to the leather. Cleaning products can also affect this material. The reason is simple: greater exposure to this type of chemical components can alter the intensity of the colour and even shape and stiffness.
Use the Proper Care Products
We can find a wide range of creams and perfect items for the care of our leather. Tanner Beeswax is a perfect cream for the hydration and nourishment of tanned leather. It is a 100% organic product made from beeswax and ecological essential oils. Beeswax along with other items such as cocoa butter or jojoba oil, are ideal for the maintenance of a leather wallet. The key to the success of these care measures is in the natural origin of its ingredients. Leather milk products are another good product for cleaning leather tools. Its goal is to clean, condition and protect the leather, to give it a shine like the first day. It is a natural procedure that can replace the damp cloth and neutral soap mentioned before.
Accidents happen and many times you cannot avoid a spot on the leather. Moisture, ink and grease are some of the most important dangers for our leather products. Knowing how to clean your leather products can make sure that your wallet, purse, shoes etc. can be enjoyed for a long time. Read our advice to find out how to remove the stains and live a stress free life with your leather items.
Moisture Spots
Moisture spots are the easiest to remove. To do this, use a damp cloth and neutral soap, being careful not to leave any soap residues at the end of the process. Make sure to spot test a small area first to check that the item can handle the soap solution.
Grease Spots
Grease is hard to remove. In this situation, the ideal is to put ground chalk on the stain for a few minutes. Then use a damp cloth and neutral soap to remove the chalk residue. If the stain still persists you may need to seek out a professional to assist in removing the spot.
Conclusion
With these measures and tricks, you can be sure that your wallet will stand the pass of time and honour the titles of Willy Nelson and Run-DMC albums: “Tougher than leather”.
Moisture Spots
Moisture spots are the easiest to remove. To do this, use a damp cloth and neutral soap, being careful not to leave any soap residues at the end of the process. Make sure to spot test a small area first to check that the item can handle the soap solution.
Grease Spots
Grease is hard to remove. In this situation, the ideal is to put ground chalk on the stain for a few minutes. Then use a damp cloth and neutral soap to remove the chalk residue. If the stain still persists you may need to seek out a professional to assist in removing the spot.
Conclusion
With these measures and tricks, you can be sure that your wallet will stand the pass of time and honour the titles of Willy Nelson and Run-DMC albums: “Tougher than leather”.
Clothing
In Café we are committed with the environment, that's why all our garments are made with a sustainable process and vegetable dyes. Please make sure to wash your garments this way:
Wash at 30º or less with delicate soaps.
It is important to follow the indications so that there are no inconveniences in the washing of the garments.
Wash at 30º or less with delicate soaps.
- No dry clean
- Cool iron on reverse
- Always wash separately first or with similar colors
- After a couple of washes, wash with similar colors
It is important to follow the indications so that there are no inconveniences in the washing of the garments.
To best determine fit, we advise comparing our garment’s measurements to a similar garment you already own. You can also refer to the measuring guide below to help you best determine your size.
Size Chart
Measure 2.5 cm down from the armpit.
LENGTH
Measure from the top collar to the bottom edge.
SLEEVE
Measure from the shoulder seam to the bottom hem.
NECK
Measure the overall circumference.
SHOULDERS
Measure shoulder to shoulder from seam.
Café-Lab represents our unique crowdfunding approach for launching new products. Customers have the opportunity to pre-fund upcoming releases, and in return, we express our gratitude with an attractive discount. It's just one of the distinctive features that set us apart.
We design new items. You finance them with a special 20% discount and help us bring new Specialty products to life. In this way, we help the planet by manufacturing more limited stocks and reducing waste. Finally, we manufacture the products and ship them to you when they're ready. It's a win-win situation.
We design new items. You finance them with a special 20% discount and help us bring new Specialty products to life. In this way, we help the planet by manufacturing more limited stocks and reducing waste. Finally, we manufacture the products and ship them to you when they're ready. It's a win-win situation.
Sure thing! Just a heads up, you won't be able to grab it at the pre-sale price, and there's a chance it might sell out.
Our designers put in a lot of effort to bring you the best product, but the final decision is up to you. If a product doesn't reach 100% funding, we'll contact you to discuss whether we'll still proceed with the product or provide a refund, channeling our efforts into something even more exciting.
The funding campaign for a Café-Lab collection kicks off at the start of the month and wraps up on the final day of the same month.
We design new products and release them at Café_Lab for crowdfunding. Customers then have 4 weeks to pre-order the products and help us to fund them. Products that reach their funding goal are manufactured and delivered.
When we introduce a new product in Café-Lab, it's open for pre-order/funding at a discounted rate for a month. This approach allows us to assess the product's popularity and determine the production quantity. Collecting orders in advance also contributes to financing the production process.
After the one-month funding period, we temporarily close orders to commence garment production. During this phase, the product won't be available for purchase. However, Café-Lab garments will be re-opened for orders, albeit at regular prices, approximately 8-10 weeks after the funding period concludes, once they have arrived at our facility.
After the one-month funding period, we temporarily close orders to commence garment production. During this phase, the product won't be available for purchase. However, Café-Lab garments will be re-opened for orders, albeit at regular prices, approximately 8-10 weeks after the funding period concludes, once they have arrived at our facility.
